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Information Technology Services

Technology services are professional services designed to facilitate the use of technology by enterprises and end users. Technology services provide specialized technology-oriented solutions by combining the processes and functions of software, hardware, networks, telecommunications and electronics.

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Project Management

Project management is the art of matching a project's goals, tasks, and resources to accomplish a goal as needed. We say "as needed" because one has limited time, money, and resources (human and machinery) with which to accomplish a goal.

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Help Desk

A help desk is usually operated by individuals that have an extensive background of the appropriate system, so that they can walk users through step-by-step solutions for their problems.

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System Integration

A systems integrator (SI) is an individual or business that builds computing systems for clients by combining hardware and software products from multiple vendors. Using a systems integrator, a company can align cheaper, pre-configured components and off-the-shelf software to meet key business goals, as opposed to more expensive, customized implementations that may require original programming or manufacture of unique components.

Consulting

Management

Training

IT SERVICES

For more than ten years in the market of Information Technology to support the business of the PM and the large enterprise, aware that the role of IT is increasingly understood as a driving force behind the transformation of companies, Tech Site is proposed as a partner technology and provider of specialist services offering to the Customers its resources and expertise in Project Management, System Integration, DB administration, tools management such as Oracle, SAP, IBM and Microsoft conscious that to be proactive and involved in this evolutionary path, must meet the requirements of efficiency, competitiveness and cost reduction To meet the different needs of customers in different areas of the project, Tech Site is organized in the following service lines:
  • ICT Consulting.
  • Project Management.
  • System Integration.
  • Managed Services and Remote Administration.
  • Training.
The steady growth of technical competence as a fundamental factor to strengthen the efficiency and quality of services offered to the market is gained through decades of activity of T & M Consulting and the acquisition and management of projects Outsourcing technological systems.

CONSULTING

Direct taking of responsibility, the centrality of the objectives, expertise, willingness and availability have consolidated the relationship with customers within:
  • Project Management, System Integration, System Engineering and Training.
  • System Consolidation and Virtualization.
  • Outsourcing of IT technology.
  • Study of resource efficiency HW – IT.
  • Education & Training.
Installation and Upgrade ERP Systems, Enterprise Portal, SCM, CRM, BI, BO, HANA X VAR Solution Manager and Customers Migration Data and Document Archiving Unicode conversion

PROJECT MANAGEMENT

Sample of competencies:
Assessment of Companies, analyzing the AS IS business actual situation (related to ICT systems) and report to the Board about the status and/or the gap to reach the TO BE objectives of Business Plans or Investments plan.
Feasibility analysis, Business Processes revisions and improvements, technical requirements and specifications, support of the new demands.
Business Processes revisions.
Coordination of the team and all other functions involved in the projects.
Customer relationship management: progress meetings at customer / supplier site.
Projects follow up during the different phases.

Project TCQ management
  • Planning: Time Control.
  • Economic: Cost Control.
  • Standards: Quality Control.
Project and Products Delivery management.
Sub suppliers and Vendors management.
Road Map and Future Features to support the new demands and features requests.
Track and compare the company products with the competitors.

MANAGED SERVICES

While companies still suffer from the consequences of the global recession, the benefits accruing from the adoption of efficient managed services, with shared platforms and cost structures based on current costs, can help reduce costs and provide an important competitive advantage.
Our managed services are designed to solve the problems related to the following areas:
  • Technological infrastructure (HW and SW);
  • Management of the operating system;
  • Management of antivirus software;
  • Database Administration;
  • Remote Administratio;
  • Business Continuity Management;
  • Managing Virtualized Environments;
and are divided into the following components:
  • Help Desk of I ° and II ° level;
  • System Supervision;
  • Operating control;

HELP DESK

The team of Facility Management provides a system support of I ° and II ° level.
The system support of I ° and II ° level aim to analyze and solve any problems that arise in applications in the field of managed service or on issues related to interfacing and communication with adjacent systems.
The second level of system support proactively participates in the identification of possible solutions to system problems that may arise from changing operating conditions or by changing the parameters of sizing systems.
The Help Desk can be activated via e-mail or calls to our toll free number.
The system support of first trace the activities and resolutions adopted and will deal with the constant supply of web document repository available to the Customer.

OUTSOURCING

Tech Site has launched in recent years, an evolutionary process that will lead her to take on more and more, both on the Italian and European market, a role very similar to that of a "broker" with skills and ability to manage projects Outsourcing Systems corporate information.
This trend goes in the direction of an Information System as a fundamental component of the business and as a means of protecting local competitive.
The management of Tech Site therefore decided to initiate a renewal of its range of consulting in IT outsourcing verifying its compliance with:
  • Customers needs;
  • Distinctive characteristics and strategic objectives of the market;
  • Organizational structure of current and future systems company information;
Tech Site is a partner for the design, implementation and management of Information Technology solutions that include services as collocation, management of IT platforms and devices for security, storage and backup, disaster recovery and business continuity.

The solutions designed, implemented and managed by Tech Site are made at a high-tech data centers with standards of quality and safety, environmental and systems, aligned with the highest levels of the market.

The network infrastructure, systems, power and environmental controls are designed in a "fault tolerant", in order to provide the best place where to place technological infrastructure.

Tech Site (Outsourcing - IT Consulting) have the objective of allowing customers to pursue and achieve the following benefits:
  • Improvement in economic indicators
    Tech Site provides the infrastructure (hardware and software) allowing the passage from capital investments in monthly fees that allows the optimization of investments and the improvement of cash flow.
  • Increased security
    the design of the solutions managed by Tech Site is optimized for safety and provides for the support of the Security Operations Centre (SOC), against intrusions and attacks.
  • Reduced complexity
    the evolution and diversification of systems management tasks become an ongoing challenge. Tech Site reduces this complexity burden on the IT team, allowing them to focus on specific projects for the company's core business.

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